{"id":534,"date":"2026-04-02T07:02:52","date_gmt":"2026-04-02T07:02:52","guid":{"rendered":"https:\/\/petosmos.com\/?page_id=534"},"modified":"2026-04-02T07:05:30","modified_gmt":"2026-04-02T07:05:30","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/petosmos.com\/sv\/refund-policy\/","title":{"rendered":"\u00c5terbetalningspolicy"},"content":{"rendered":"
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100% N\u00f6jdhets- och \u00e5terbetalningspolicy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vid Petosmos<\/b>, Vi l\u00e4gger ner v\u00e5ra hj\u00e4rtan i varje skapelse. Vi f\u00f6rst\u00e5r att det kr\u00e4vs en h\u00f6g niv\u00e5 av f\u00f6rtroende f\u00f6r att k\u00f6pa anpassad konst online, och det \u00e4r d\u00e4rf\u00f6r vi backar upp v\u00e5rt hantverk med en n\u00f6jdhetsgaranti. V\u00e5rt m\u00e5l \u00e4r att du ska v\u00e5rda ditt husdjurs minnessak f\u00f6r alltid.<\/p>

Senast uppdaterad: April 2026<\/i><\/p>

1. 100% N\u00f6jdhetsgaranti<\/h3>

Vi \u00e4r \u00f6vertygade om att v\u00e5ra konstn\u00e4rer \u00e4r skickliga och engagerade. Varje Petosmos<\/b> genomg\u00e5r en rigor\u00f6s kvalitetskontroll innan den l\u00e4mnar v\u00e5r studio. Om du k\u00e4nner att din anpassade figur eller minnessak inte f\u00e5ngar ditt husdjurs ande eller uppfyller v\u00e5ra utlovade kvalitetsstandarder, \u00e4r vi fast beslutna att r\u00e4tta till det.<\/p>

2. V\u00e5rt 30-dagars lyckol\u00f6fte<\/h3>

Din lycka \u00e4r v\u00e5r prioritet. Om du inte \u00e4r n\u00f6jd med ditt k\u00f6p kan du beg\u00e4ra en retur eller l\u00f6sning inom 30 dagar<\/b> av leverans.<\/p>

  • Obs: F\u00f6r mycket personliga f\u00f6rem\u00e5l (t.ex. specialskulpterade figurer) uppmuntrar vi dig att delta i fotogranskningsprocessen under produktionen f\u00f6r att s\u00e4kerst\u00e4lla perfektion f\u00f6re leverans.<\/i><\/p><\/li><\/ul>

    3. Hur man initierar en retur<\/h3>

    Vi str\u00e4var efter att g\u00f6ra processen s\u00e5 smidig som m\u00f6jligt:<\/p>

    1. Kontakta oss f\u00f6r mer information:<\/b> Skicka e-post till v\u00e5rt supportteam p\u00e5 support@petosmos.com<\/b> med ditt ordernummer. Det \u00e4r inte obligatoriskt att dela med dig av bilder p\u00e5 din vara, men det hj\u00e4lper oss att f\u00f6rst\u00e5 hur vi kan f\u00f6rb\u00e4ttra oss.<\/p><\/li>

    2. Auktorisation:<\/b> Vi kommer att f\u00f6rse dig med ett returtillst\u00e5nd och l\u00e4mpliga leveransinstruktioner. Se till att varan \u00e4r s\u00e4kert f\u00f6rpackad i sin ursprungliga stoppning f\u00f6r att f\u00f6rhindra skador under transporten.<\/p><\/li>

    3. Behandling av \u00e5terbetalning:<\/b> N\u00e4r din retur har mottagits och inspekterats kommer en \u00e5terbetalning att behandlas till din ursprungliga betalningsmetod inom 7-10 arbetsdagar<\/b>.<\/p><\/li><\/ol>

      4. Skadade eller felaktiga f\u00f6rem\u00e5l<\/h3>

      I den s\u00e4llsynta h\u00e4ndelsen att din artikel anl\u00e4nder skadad p\u00e5 grund av frakt eller om det finns ett tillverkningsfel:<\/p>

      • Kontakta oss omedelbart (inom 48 timmar efter leverans) med tydliga foton av skadan och f\u00f6rpackningen.<\/p><\/li>

      • Du beh\u00f6ver inte returnera det trasiga f\u00f6rem\u00e5let.<\/b> Vi kommer att prioritera en kostnadsfri ers\u00e4ttning eller en full \u00e5terbetalning till dig direkt.<\/p><\/li><\/ul>

        5. Kontakt & support<\/h3>

        Din sinnesfrid \u00e4r v\u00e5rt uppdrag. Om du har n\u00e5gra fr\u00e5gor eller beh\u00f6ver hj\u00e4lp med din best\u00e4llning \u00e4r du v\u00e4lkommen att kontakta v\u00e5rt v\u00e4nliga supportteam:<\/p>

        • E-post:<\/b> sales@petosmos.com<\/p><\/li>

        • Svarstid:<\/b> Vi svarar normalt inom 24 timmar.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          100% Satisfaction & Refund Policy At Petosmos, we pour our hearts into every creation. We understand that purchasing custom art […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-534","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/pages\/534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/comments?post=534"}],"version-history":[{"count":4,"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/pages\/534\/revisions"}],"predecessor-version":[{"id":541,"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/pages\/534\/revisions\/541"}],"wp:attachment":[{"href":"https:\/\/petosmos.com\/sv\/wp-json\/wp\/v2\/media?parent=534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}