{"id":534,"date":"2026-04-02T07:02:52","date_gmt":"2026-04-02T07:02:52","guid":{"rendered":"https:\/\/petosmos.com\/?page_id=534"},"modified":"2026-10-19T07:44:33","modified_gmt":"2026-10-19T07:44:33","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/petosmos.com\/nn\/refund-policy\/","title":{"rendered":"Refusjonsvilk\u00e5r"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"534\" class=\"elementor elementor-534\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-435b599 e-flex e-con-boxed e-con e-parent\" data-id=\"435b599\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e325bdd elementor-widget elementor-widget-heading\" data-id=\"e325bdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">100 % tilfredsheit og vilk\u00e5r for refusjon<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27aa1a3 elementor-widget elementor-widget-text-editor\" data-id=\"27aa1a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">Hos <b data-path-to-node=\"4\" data-index-in-node=\"3\">Petosmos<\/b>\u00a0legg vi hjartet v\u00e5rt i kvar skapnad. Vi veit at det krev stor tillit \u00e5 kj\u00f8pe personleg kunst p\u00e5 nett, og difor st\u00e5r vi bak handverket v\u00e5rt med ein tilfredsheitsgaranti. M\u00e5let er at du skal setje pris p\u00e5 minnet om kj\u00e6ledyret ditt i lang tid.<\/p><p data-path-to-node=\"5\"><i data-path-to-node=\"5\" data-index-in-node=\"0\">Sist oppdatert: 19. oktober 2026<\/i><\/p><hr data-path-to-node=\"6\" \/><h3 data-path-to-node=\"7\">1. Garanti for 100 % tilfredsheit<\/h3><p data-path-to-node=\"8\">Vi har tillit til dugleiken og innsatsen til kunstnarane v\u00e5re. Kvart produkt fr\u00e5 <b data-path-to-node=\"8\" data-index-in-node=\"67\">Petosmos<\/b> g\u00e5r gjennom ein grundig kvalitetskontroll f\u00f8r det forl\u00e8t verkstaden. Dersom du meiner figuren eller minneg\u00e5va ikkje fangar s\u00e6rpreget til kj\u00e6ledyret ditt, eller ikkje held kvaliteten vi har lova, vil vi arbeide for \u00e5 rette opp i det.<\/p><h3 data-path-to-node=\"9\">2. V\u00e5rt 30-dagars l\u00f8fte om kvalitet og personleg tilpassing<\/h3><p data-path-to-node=\"10\">At du er n\u00f8gd, er viktig for oss. Dersom kj\u00f8pet har eit kvalitetsproblem eller ikkje svarar til den avtalte tilpassinga, kontakt oss innan <b data-path-to-node=\"10\" data-index-in-node=\"123\">30 dagar<\/b> etter levering. For personleg tilpassa produkt tek vi ikkje imot retur eller gir refusjon berre fordi du har ombestemt deg. Transportskadar m\u00e5 framleis meldast innan 48 timar etter levering.<\/p><ul data-path-to-node=\"11\"><li><p data-path-to-node=\"11,0,0\"><i data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Merk: For s\u00e6rskilt personlege produkt, som individuelt forma figurar, oppmodar vi deg til \u00e5 delta i gjennomgangen av bilete under produksjonen, slik at resultatet kan avklarast f\u00f8r sending.<\/i><\/p><\/li><\/ul><h3 data-path-to-node=\"12\">3. Slik ber du om retur<\/h3><p data-path-to-node=\"13\">Vi pr\u00f8ver \u00e5 gjere prosessen s\u00e5 enkel som mogleg:<\/p><ol start=\"1\" data-path-to-node=\"14\"><li><p data-path-to-node=\"14,0,0\"><b data-path-to-node=\"14,0,0\" data-index-in-node=\"0\">Kontakt oss:<\/b> Send ein e-post til kundest\u00f8tta v\u00e5r p\u00e5 <b data-path-to-node=\"14,0,0\" data-index-in-node=\"38\">sales@petosmos.com<\/b> med bestillingsnummeret ditt. Det er ikkje eit krav, men bilete av produktet hjelper oss \u00e5 forst\u00e5 kva vi kan forbetre.<\/p><\/li><li><p data-path-to-node=\"14,1,0\"><b data-path-to-node=\"14,1,0\" data-index-in-node=\"0\">Godkjenning:<\/b> Vi gir deg ei returgodkjenning og instruksjonar for sendinga. Pakk produktet trygt med det opphavlege vernematerialet for \u00e5 unng\u00e5 skade under transporten.<\/p><\/li><li><p data-path-to-node=\"14,2,0\"><b data-path-to-node=\"14,2,0\" data-index-in-node=\"0\">Behandling av refusjon:<\/b> N\u00e5r returen er motteken og kontrollert, blir refusjonen behandla til den opphavlege betalingsm\u00e5ten innan <b data-path-to-node=\"14,2,0\" data-index-in-node=\"129\">7\u201310 arbeidsdagar<\/b>.<\/p><\/li><\/ol><h3 data-path-to-node=\"15\">4. Skadde eller feil produkt<\/h3><p data-path-to-node=\"16\">Dersom produktet i eit sjeldan tilfelle kjem fram med transportskade eller ein produksjonsfeil:<\/p><ul data-path-to-node=\"17\"><li><p data-path-to-node=\"17,0,0\">Kontakt oss straks, innan 48 timar etter levering, med tydelege bilete av skaden og emballasjen.<\/p><\/li><li><p data-path-to-node=\"17,1,0\"><b data-path-to-node=\"17,1,0\" data-index-in-node=\"0\">Du treng ikkje sende det \u00f8ydelagde produktet tilbake.<\/b> Vi prioriterer ei kostnadsfri erstatning eller full refusjon med ein gong.<\/p><\/li><\/ul><h3 data-path-to-node=\"18\">5. Kontakt og kundest\u00f8tte<\/h3><p data-path-to-node=\"19\">Vi \u00f8nskjer at du skal kjenne deg trygg. Har du sp\u00f8rsm\u00e5l eller treng hjelp med bestillinga, ta kontakt med det venlege kundest\u00f8tteteamet v\u00e5rt:<\/p><ul data-path-to-node=\"20\"><li><p data-path-to-node=\"20,0,0\"><b data-path-to-node=\"20,0,0\" data-index-in-node=\"0\">E-post:<\/b> sales@petosmos.com<\/p><\/li><li><p data-path-to-node=\"20,1,0\"><b data-path-to-node=\"20,1,0\" data-index-in-node=\"0\">Svartid:<\/b> Vi svarar vanlegvis innan 24 timar.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>100% Satisfaction &amp; Refund Policy At Petosmos, we pour our hearts into every creation. We understand that purchasing custom art [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-534","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/pages\/534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/comments?post=534"}],"version-history":[{"count":13,"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/pages\/534\/revisions"}],"predecessor-version":[{"id":1078,"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/pages\/534\/revisions\/1078"}],"wp:attachment":[{"href":"https:\/\/petosmos.com\/nn\/wp-json\/wp\/v2\/media?parent=534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}