{"id":524,"date":"2026-04-02T06:57:00","date_gmt":"2026-04-02T06:57:00","guid":{"rendered":"https:\/\/petosmos.com\/?page_id=524"},"modified":"2026-04-02T07:03:48","modified_gmt":"2026-04-02T07:03:48","slug":"production-shipping-policy","status":"publish","type":"page","link":"https:\/\/petosmos.com\/es\/production-shipping-policy\/","title":{"rendered":"Pol\u00edtica de producci\u00f3n y env\u00edo"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"524\" class=\"elementor elementor-524\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-276e337 e-flex e-con-boxed e-con e-parent\" data-id=\"276e337\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e15449b elementor-widget elementor-widget-heading\" data-id=\"e15449b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de producci\u00f3n y env\u00edo<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d87de elementor-widget elementor-widget-text-editor\" data-id=\"55d87de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"3\">En <b data-path-to-node=\"3\" data-index-in-node=\"3\">Petosmos<\/b>, somos especialistas en recuerdos artesanales \u00fanicos. Dado que cada art\u00edculo se personaliza en funci\u00f3n de las caracter\u00edsticas \u00fanicas de su mascota, nuestro proceso de elaboraci\u00f3n implica un cuidado y un arte meticulosos.<\/p><h3 data-path-to-node=\"4\">1. Calendario de producci\u00f3n (Fase art\u00edstica)<\/h3><p data-path-to-node=\"5\">Nuestros plazos de producci\u00f3n var\u00edan en funci\u00f3n de la complejidad del art\u00edculo que haya encargado:<\/p><ul data-path-to-node=\"6\"><li><p data-path-to-node=\"6,0,0\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">Figuritas y urnas funerarias personalizadas:<\/b><\/p><ul data-path-to-node=\"6,0,1\"><li><p data-path-to-node=\"6,0,1,0,0\"><b data-path-to-node=\"6,0,1,0,0\" data-index-in-node=\"0\">Pedido est\u00e1ndar:<\/b> Listo para enviar en aprox. <b data-path-to-node=\"6,0,1,0,0\" data-index-in-node=\"41\">6-8 semanas<\/b>. Este plazo permite a nuestros artistas esculpir y pintar meticulosamente el retrato de su mascota, asegur\u00e1ndose de captar todos los detalles.<\/p><\/li><li><p data-path-to-node=\"6,0,1,1,0\"><b data-path-to-node=\"6,0,1,1,0\" data-index-in-node=\"0\">Tributo prioritario (pedido urgente):<\/b> Listo para enviar en aprox. <b data-path-to-node=\"6,0,1,1,0\" data-index-in-node=\"56\">3-4 semanas<\/b>. Estos pedidos pasan al principio de la cola de nuestro estudio.<\/p><\/li><\/ul><\/li><li><p data-path-to-node=\"6,1,0\"><b data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">Tazas personalizadas con fotos de mascotas:<\/b><\/p><ul data-path-to-node=\"6,1,1\"><li><p data-path-to-node=\"6,1,1,0,0\"><b data-path-to-node=\"6,1,1,0,0\" data-index-in-node=\"0\">Tiempo de tramitaci\u00f3n:<\/b> <b data-path-to-node=\"6,1,1,0,0\" data-index-in-node=\"17\">3-5 d\u00edas laborables<\/b>. Cada taza se imprime por encargo y se somete a un control de calidad antes de salir de nuestro estudio.<\/p><\/li><\/ul><\/li><\/ul><p data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">Nota importante sobre las revisiones:<\/b> Si solicita cambios en el dise\u00f1o durante el proceso de revisi\u00f3n (por ejemplo, \u201cpor favor, ajuste el color del pelaje\u201d o \u201chaga las orejas m\u00e1s puntiagudas\u201d), esto naturalmente alargar\u00e1 el tiempo de producci\u00f3n. La perfecci\u00f3n es una colaboraci\u00f3n, \u00a1y queremos que le encante el resultado final!<\/p><hr data-path-to-node=\"8\" \/><h3 data-path-to-node=\"9\">2. Proceso de env\u00edo y entrega<\/h3><p data-path-to-node=\"10\">Una vez que su pieza \u00fanica ha pasado nuestra inspecci\u00f3n final de calidad, comienza su viaje hacia usted.<\/p><ul data-path-to-node=\"11\"><li><p data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Embalaje seguro:<\/b> Tratamos cada art\u00edculo como un tesoro. Utilizamos varias capas de acolchado protector extragrueso y cajas personalizadas para garantizar que su recuerdo llegue sano y salvo.<\/p><\/li><li><p data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Seguimiento de su pedido:<\/b> En cuanto su paquete salga de nuestro estudio, recibir\u00e1 un correo electr\u00f3nico de confirmaci\u00f3n de env\u00edo con su <b data-path-to-node=\"11,1,0\" data-index-in-node=\"127\">N\u00famero de seguimiento<\/b>. Puedes seguir su evoluci\u00f3n en todo momento.<\/p><\/li><\/ul><p data-path-to-node=\"12\"><b data-path-to-node=\"12\" data-index-in-node=\"0\">Tiempo estimado de entrega:<\/b><\/p><ul data-path-to-node=\"13\"><li><p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">Estados Unidos:<\/b> 7-12 d\u00edas laborables.<\/p><\/li><li><p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">Internacional:<\/b> 10-20 d\u00edas laborables (var\u00eda seg\u00fan el destino).<\/p><\/li><\/ul><hr data-path-to-node=\"14\" \/><h3 data-path-to-node=\"15\">3. Derechos de aduana e impuestos<\/h3><p data-path-to-node=\"16\">Para pedidos internacionales fuera de EE.UU., tenga en cuenta que <b data-path-to-node=\"16\" data-index-in-node=\"58\">Petosmos<\/b> no se hace responsable de los derechos de aduana, impuestos o tasas de importaci\u00f3n que pueda aplicar su gobierno local.<\/p><hr data-path-to-node=\"17\" \/><h3 data-path-to-node=\"18\">4. Pol\u00edtica de devoluciones y reembolsos (para art\u00edculos personalizados)<\/h3><p data-path-to-node=\"19\">Debido a la naturaleza altamente personalizada de nuestros productos, nosotros <b data-path-to-node=\"19\" data-index-in-node=\"58\">no<\/b> aceptan devoluciones u ofrecen reembolsos por \u201ccambio de opini\u00f3n\u201d.\u201d<\/p><ul data-path-to-node=\"20\"><li><p data-path-to-node=\"20,0,0\"><b data-path-to-node=\"20,0,0\" data-index-in-node=\"0\">Art\u00edculos da\u00f1ados:<\/b> Si su pedido llega da\u00f1ado o con un defecto de fabricaci\u00f3n evidente, p\u00f3ngase en contacto con nosotros en <b data-path-to-node=\"20,0,0\" data-index-in-node=\"104\">sales@petosmos.com<\/b> en <b data-path-to-node=\"20,0,0\" data-index-in-node=\"132\">48 horas<\/b> de la entrega con fotos claras del problema. Nos encargaremos de reemplazarlo o repararlo inmediatamente.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Production &amp; Shipping Policy At Petosmos, we specialize in one-of-a-kind, handcrafted keepsakes. Because each item is customized to your pet&#8217;s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-524","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/pages\/524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/comments?post=524"}],"version-history":[{"count":10,"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/pages\/524\/revisions"}],"predecessor-version":[{"id":538,"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/pages\/524\/revisions\/538"}],"wp:attachment":[{"href":"https:\/\/petosmos.com\/es\/wp-json\/wp\/v2\/media?parent=524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}